Contact EMDR & Beyond

Questions about a course, your CE certificate, accommodations, or consultation. Email is the best way to reach us.

Email (preferred)
info@emdrandbeyond.com
Mailing address
6200 NW Aurora Ave, Suite 305E
Urbandale, Iowa 50322

What can we help with?

Course access and CE certificates

Your CE certificate is issued automatically once you complete every lesson, and the quiz for on-demand courses. If it hasn’t arrived, check your spam folder, then email us.

Attendance and credit requirements

Accessibility and accommodations

Request an accommodation as early as possible, preferably at least two weeks before the program. Requests are handled confidentially.

How accommodation requests work

Complaints and concerns

Send complaints in writing to Kenya Rocha, MS, LMHC, NCC, CE Program Administrator, at info@emdrandbeyond.com. We acknowledge complaints within five business days whenever possible.

Complaints and grievance procedure

Refunds and cancellations

Refund terms for live events and on-demand courses are published in our Program Disclosures.

Cancellations and refunds

EMDR consultation

Consultation with experienced clinicians, including consultation toward EMDRIA certification.

Consultation programs

EMDR Basic Training registration

EMDR Basic Training is delivered by EMDR Consulting, LLC, which handles registration, fees, refunds, and CE support. Email registrations@emdrconsulting.com.

EMDR Basic Training dates

Private training for your team

We deliver private training events hosted by your organization. Email or call us to get started.